Answers from your policies, not from the internet.
LITE Knowledge answers your team's questions from your own documents, cites the passage it used, and says when it doesn't know.
A question in. A sourced answer out.
Sample policy. A fake company.
- “How many days of leave do I get after my second year?”
- Policy §4.2: 18 working days, plus 1.5 per year of service from year 2.
- Policy §4.5: unused days carry over until 31 March.
- Answer
- Source
- Also relevant
- Confidence
What it does
- Answers from your documents onlyPolicies, procedures, product sheets, past answers.
- Shows its sourcesThe passage and page, so anyone can check.
- Says when it doesn't knowAnd routes the question to the right person.
- Stays currentNew versions of a document replace the old ones.
Where it fits
- HRLeave, benefits, internal rules.
- Customer supportProduct and service answers for agents.
- ComplianceProcedures and regulations.
- SalesOffers, conditions, technical sheets.
How the pilot runs
- Week 1Your documents in, first answers out
We collect 50 real questions your team asks.
- Week 2Measured on those questions, then a go or no-go
Correct and sourced answers, wrong answers caught, what needs a human.
What you provide
The documents it should know, about 50 real questions, and one person who can say if an answer is right.
Data & security
Hosted in the EU or on your own servers, your choice. Retention is agreed per project, and sensitive fields can be anonymized before any cloud model sees them.
Questions
Will it make things up?
It answers only from your documents and shows the passage; when nothing matches, it says so. The pilot measures how often it is wrong.
Which languages?
French, Arabic and English, including a question in one language about a document in another.
Who can see what?
Access follows your rules: a team only gets answers from the documents it is allowed to read.